FAQ 

What payment methods do you accept?​

We only accept Paypal payments.

What are your shipping costs?

Shipping on ALL orders is FREE for orders shipped to UK buyers, shipped with 'Royal Mail 1st Class' ( no minimum order amount required ).

When will I receive my order?

We usually ship all orders within 24hrs of receiving your payment ( accept on weekends ), so you should receive your order within 1 - 2 working days. However please allow at least 7 working days to contact us in the event of not receiving your order, just in case of any possible delays in the Royal Mail network.

Do you ship outside of the UK?

Unfortunately we do not ship outside of the UK. Only UK residents ( including Northern Ireland ) can purchase products from this store.

 

Can I return an order if I change my mind?

Sure thing. If you change your mind about an order, just message us within 30 calendar days after placing the order to notify us that you want to return it. We will then swiftly get back to you with full instructions on how to return your item for a full refund.

Are any of the coins in your store 'legal tender' coins?

No. All our coins are manufactured exclusively for '7 Sided Mint', and are only commemorative '50p shaped' pieces intended as gifts, they are not legal tender, and you will not find any of these coins in your change. Nor are our coins ( or we ) in any way associated with The Royal Mint's products, or products from any other UK coin manufacturer or distributor.

Why do all your coins come in protective air tight capsules?

As these coins are pure gold and pure silver plated with a mirror finish, you will want to protect the beautiful look of the surface. Handling these coins with your bare hands will mark the coins and spoil the surface with scuffs, especially if you try to clean them by wiping off finger marks. With pure silver plated coins they also cannot be kept outside of their air tight capsule for long periods, the silver plating over time will tarnish due to exposure to the air.

So it is highly recommended to keep these coins contained within their capsules at all times to keep them in collectable condition, and if you do ever remove a silver plated coin from it's protective capsule then please only do so while wearing cotton gloves, to prevent the oils in your skin from staining the surface. And be sure to swiftly place it back into the capsule as soon as possible

Do you do personalised coins with printed/engraved names or messages?

I'm afraid we do not take requests for personalised coins, we only sell the exact designs you see in the store.